Every customer channel your business has, in one inbox
WhatsApp, Instagram, Messenger, email and telephony in one team inbox, with routing, automation and a knowledge-base AI agent.
Five channels, one list
- WhatsAppThe official Meta Cloud API. No QR scanning and no phone tethered to anyone.
- InstagramDirect messages from the business account, in the same list as everything else.
- MessengerMessages from the business Facebook page.
- EmailA dedicated reply address per business, inbound and outbound in one thread.
- TelephonyWeHub's own smart switchboard, with a softphone in the agent app.
A team inbox, not a personal one
Conversations arrive in one queue. Whoever takes a conversation is named on it, and everyone sees exactly what their permissions allow.
- Departments with separate queues, each with a taken and a waiting state.
- Several agents can own a conversation, and every bubble carries its sender name.
- WhatsApp's 24-hour window is shown inside the conversation instead of surfacing as a send failure.
- A 5 to 8 second send delay with an undo button, before the message actually leaves.
Automation, and an AI agent that answers only from what you wrote
If-then rules for routing and tagging, a flow builder for repeating scripts, and an agent that pulls answers from your knowledge base only.
A drafted reply is sent only after an agent approves it. Never on its own.
The agent hands over to a person the moment a question leaves the knowledge base.
A daily AI cost ceiling per business, measured and shown in the usage report.
Phone calls inside the same conversation
WeHub's own telephony lives in the system your team already writes in: numbers, inbound and outbound calls, recordings and transcripts. Agents answer from the app, not from a separate handset.
- Business phone numbers in Israel and abroad, with an IVR menu that routes an inbound call.
- A softphone in the agent app: dial and answer from a phone.
- Recording transcripts, call summaries and an AI voice agent for routine calls.
One agent, several businesses, one login
An agent who serves several businesses keeps a single account. Switching is instant, and permissions and availability stay separate per business.
- Unread counts per business, even while you are working in another one.
- Separate availability: online in one business and away in another, at the same time.
- A push notification opens straight into the business it came from.
Connects to what you already run
Pull contacts in, push new leads out, and show data from your own system inside the conversation.
Working today
- HubSpot
- monday.com
- Pipedrive
- Shopify
- WooCommerce
- Zapier
- Make
- n8n
- Slack
- API
On the way
- Zoho CRM
- Google Sheets
- Google Contacts
Security and privacy your business can rely on
Private cloud storage
Data is stored in the cloud in Europe (Frankfurt), in line with Israeli privacy law and its regulations.
Encryption everywhere
Data is encrypted both while it is stored and while it moves across the network, from browser to server.
Permissions and two-factor authentication
Every agent sees exactly what their role allows, and a business can require two-factor authentication for its whole team.
Audit log and backups
Every sign-in and permission change is written to the audit log, and regular backups protect the data.
Pricing built around your business
There is no fixed price list: the plan is put together with you, based on seats, channels and telephony. A short intro call, then a written quote.
Start with a call, end with a live channel
After the intro call we open your account, and a short wizard connects the first channel and invites the team. It ends by having you message yourself and watch it land.